cancellation & refund policy
As an outdoor event St.George OpenAir Cinema is subject to prevailing weather conditions. Specifically, rain will not prohibit the screenings of films. Screenings will be cancelled only if weather conditions present a danger at Fleet Steps at screening time.
Patrons accept that in purchasing a ticket, they are paying for a screening that commences at approximately 8:30pm on Mrs Macquaries Point, and that weather conditions prior to that time and in other parts of Sydney will not result in a screening being cancelled. Patrons accept the risk that weather they consider unsatisfactory may occur on a screening night, and acknowledge that tickets will not be exchanged or refunded unless a screening is cancelled by St.George OpenAir Cinema due to dangerous weather conditions at screening time.
In the unlikely event that a screening is cancelled, information will be posted on the website, social media and the information hotline – 1300 366 649.
Please note: due to changing weather conditions, cancellations may need to occur at short notice. Ticketholders to that screening will be entitled to exchange tickets for a later screening of their choice, subject to availability.
Patrons unwilling to accept this policy and the risk of inclement weather should plan to purchase tickets at the door.