Situated on the most beautiful harbour in the world, OpenAir is a nightly festival of film and Sydney lifestyle throughout January and February 2020.  We are offering positions to dedicated, hardworking individuals who enjoy working outdoors and are experienced in customer service.  We are looking for well-presented, outgoing people who have a sense of humour and work well independently and in a team.  


Above all, we value employees who have excellent communication and interpersonal skills. Each role is integral to the event’s success and we rely on the commitment and enthusiasm of the staff to keep OpenAir a memorable experience for our guests.  


  • Outstanding communication and customer service skills 

  • Experience working in a fast-paced event, venue or hospitality environment 

  • Hard working and reliable 

  • Work effectively in a team and independently  

  • Excellent personal presentation and grooming 

  • Ability to problem solve and adapt in a fast paced ever changing environment 

  • Ability to remain calm and work well under pressure 

  • Cash handling and sales experience for bar and box office positions 



  • Flexible and able to work a minimum of 4 shifts per week during the season 

  • Bar staff must be 18 years or above and hold a valid RSA 

  • Foreign passport holders must have a current visa and be eligible to work in Australia 

  • All applicants must have an Australian Tax File Number 

  • Enjoy working outdoors, sometimes in extreme conditions!  


Casual positions are available in the following areas:  



Ground staff cover majority of the events customer service. Tasks include ushering, ticket scanning, hosting dining areas, event program and merchandise distribution, event set-up, cleaning and maintenance of site. This is a busy event committed to customer service excellence, ground staff are required to actively engage with patrons, keep up to date and informed of the event’s key messages and easily adapt to the unique requirements of our site and patrons.  

Hours of work:  

Between 4-6 shifts per week usually starting from 4.30pm and finishing between 9:00pm and 12:30am. 



Bartending experience and a current RSA are essential. This is a fast paced, high-end bar which requires well groomed, articulate and efficient bartenders. Cocktail mixing skills are a bonus! We are also looking for workers who have experience working on a till. This role requires a high level of customer service skills, we expect you to be able to communicate effectively and enhance the guests experience at our event.  

Hours of work:  

Between 4-6 shifts per week usually starting from 3.30pm and finishing between 8:00pm and 12:00am. 



Previous experience working in a venue box office and computer skills are required and it is preferred that applicants have existing knowledge of Ticketmaster PCI or Classic, or other ticketing systems. The box office handles a high influx of patrons per night. It is a fast-paced environment that above all requires outstanding communication and organisational skills as well as a positive, helpful, and adaptable attitude to customers. 

Hours of work: 

Available to work 5pm-8.30pm 4-6 shifts a week during the season (maximum number of shifts is not guaranteed).  

Also seeking to hire a part-time ticketing assistant with supervisor or advanced box office experience; hours of work to be negotiated with the Ticketing Manager. 



We’re additionally looking for crew to assist with the Event installation. We want workers who are physically fit and able to assist in the construction and set-up of the event infrastructure. Experience in event set-up/pack-down or similar will be advantageous when applying for this position. You must have a White Card, steel caps and enjoy working outdoors.  

Bump-in runs from the 12th- 24th December 2019, then 2nd- 8th January 2020.  


TO APPLY: Forward a cover letter along with a CV outlining which position you are applying for in the subject line to:  



Interviews will be conducted at the  END OF NOVEMBER 

Only successful applicants will be contacted for an interview.